Professional certification
CPII: Certified Private Insurance Investigator
A professional designation for private investigators and detectives who want to work in the insurance industry. Eighteen self-paced modules teach the insurance knowledge that was once kept inside the carriers.
About the certification
The training insurers give their own staff
Private investigators are an extension of an insurance company's fraud and investigative teams. Most insurers expect the investigators they hire to keep a high level of education on fraud and investigations, similar to what they require of their own personnel.
The CPII gives you that knowledge, so you understand the claim the way the carrier does and can create new opportunities to work in the insurance industry.
Who should enroll
Investigators who want insurance work
The CPII is for private investigators and detectives who already take insurance cases, or want to, and need to speak the insurance company's language.
For investigation firms, it is a way to show clients that your staff are trained to the carrier's standard.
Why it matters
What the CPII does for investigators and insurers
For the private investigator
- The same high-level training insurance companies give their internal staff
- In-depth knowledge of insurance and the insurance fraud industry
- Recognition as a professional, knowledgeable insurance investigator
- Clearer, higher-level communication with insurance companies
- A way to market your firm as a qualified insurance investigator that invests in its people
For the insurance company
- Completes due diligence when hiring a private investigator
- Assurance the investigator has thorough insurance fraud and investigative training
- Claim and investigation discussions on the same level
Curriculum
The 18 CPII courses
Each module ends with an assessment. Courses are written by industry professionals with decades of insurance and investigative experience.
- Insurance Overview
- Introduction to Insurance Fraud
- Understanding Your Clients' Objectives
- Ethics for Investigators
- Staged Automobile Accidents
- Auto Theft 101
- Auto Body and Repair Shop Fraud
- Fraud in Life and Disability Insurance
- Workers Compensation Fraud
- Health Care Fraud
- Catastrophes and Fraud
- Recorded Statements and Interviews
- Body Language
- The Neighborhood Investigation
- Pretext and Privacy
- The Use of Surveillance in an Insurance Investigation
- Social Media Investigations
- Transient Criminals and Insurance Fraud
How it works
Earn and keep your CPII
Request enrollment
Send the short enrollment form with your country. NATG contacts you to set up the right program for where you work.
Complete the 18 modules
Work through each module at your own pace and pass the assessment at the end of each one.
Stay certified
Take the two-hour refresher course every two years to keep your CPII current.
Enrollment
Request CPII enrollment
Tell us where you work and we will contact you to set up the right CPII program for your country.
Questions
CPII questions
How long is the CPII program?
The program has 18 online modules, each followed by an assessment. You work at your own pace.
Do I need to attend a class?
No. The CPII is delivered entirely through e-learning, on any internet-connected device.
How do I enroll?
Send the enrollment request form on this page with your country. NATG will contact you to set up the right CPII program for where you work.
How do I keep my CPII current?
Take the two-hour CPII refresher course every two years.
Why would an insurance company care that I hold the CPII?
It shows the carrier you have completed thorough insurance fraud and investigative training, which helps them meet their due diligence when hiring an investigator.
How is the CPII different from the CIAFP?
The CPII is for private investigators. The CIAFP is for insurance professionals working inside the industry.
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Start elevating your career
Request enrollment today and NATG will contact you to get you started.